Claire Diamond Privacy

This privacy policy applies to all services provided by Claire Diamond Dyslexia, including training, consultancy, teaching, and assessment services. If you are considering using my services for minors, this policy covers both adult and minor service users.

Who Am I and What Do I Do?

I’m Claire Diamond, the owner of Claire Diamond Dyslexia. My business address is 16 Peel Road, Farnborough Village, Orpington, Kent BR6 7BJ. I’m a freelance dyslexia specialist teacher and assessor. I offer a range of services including consultancy, teaching, and assessments.

For services provided on behalf of other training providers or for the assessment and teaching of minors, I act as a data processor and use personal information under the strict instructions of those contracts.

What Personal Information Do I Collect and Why?

I collect two types of information:

1. Non-Identifiable Information: This includes data gathered through the use of my website, such as pages viewed, online browsing behavior, clicks, and other actions. This information helps improve my website and services but does not identify you.

2. Personal Information: I collect personal information when necessary to deliver services, communicate with you, or ensure payment. Personal information may include:Full name, email address, physical address, role, and place of work.

Payment information.

Details necessary to deliver services, such as school information, staff names, roles, and contact details.For teaching and assessment of minors: names, health, educational background, and developmental information.In some cases, with permission, I may collect additional information from third parties, such as schools, parents, or professionals involved with the individual being assessed or taught.

What Allows Me to Use Your Information?

I use your personal data with explicit consent from parents or guardians and based on the professional and legal obligations required in the field of teaching and assessment.

How Is Your Information Stored?

All information I collect is securely stored using the following methods:
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Data related to training and consultancy is stored on a secure Google Drive account and backed up on an encrypted solid-state drive.

Sensitive information related to minors for teaching and assessment is also stored using the above methods and physical test papers are kept in a locked filing cabinet for at least one year post-assessment.

I briefly store certain information on a secure folder in Google Drive for sharing purposes.

Information may be stored outside of the UK but within the EU. I do not store data outside the secure systems provided by third-party service providers.

How Long Will I Keep Your Information?

I will retain your personal information for as long as is necessary for the purposes set out in this policy or as required by law:For adult services, data is kept for as long as the contract allows or until consent is withdrawn unless I need to retain it for legal reasons (e.g., financial records).

For teaching and assessment of minors, data is required to be kept until the individual turns 25 in accordance with legal obligations.

Your Rights

You have several rights regarding your personal information, including:The right to access the data I hold about you.The right to have your data corrected.

The right to have your data erased (subject to legal requirements).The right to restrict or object to how your data is used.To exercise any of these rights or if you have any questions about how I use your information, please contact me at claire@clairediamonddyslexia.co.uk

Who Do I Share Your Information With?

For teaching and assessment, I may need to contact other professionals, such as schools or medical practitioners, but only with prior permission from the parents or guardians.

Withdrawing Your Consent

You have the right to withdraw your consent for me to hold or use your personal information. To do so, please contact me via email or post. Please note that I am required by law to retain certain data for legal and accounting purposes, which may limit my ability to fully erase your data.

How to Get in Touch

If you have any questions or would like to contact me regarding your rights or the use of your personal data, please use the contact information below:

Email: claire@clairediamonddyslexia.co.uk

Phone: 07796263949

Last Modified: October 2024